You're under a sink. Your phone rings twice, then stops.
That caller is already dialing the next shop on the list. Community Connect Pro texts them back automatically, Phoenix AI answers the calls you can't take, and the job lands on your calendar instead of your competitor's.
What a Missed Call Actually Costs
These are industry and vendor figures, not our numbers. Plug in your own average ticket and the math still stings.
The average missed-call rate for home service businesses, per industry data.
What vendor estimates put on a single missed call in lost revenue.
The share of callers industry sources say hang up without leaving a voicemail. They call the next number instead.
Run it against your own book: two missed jobs a month at your average ticket. That figure is the cost of doing nothing.
Run the Missed-Call Math on Your Shop
Set your own week and ticket size. The math runs live, and every number is yours to move.
What missed calls could be costing you a year
$24,960An estimate from your inputs and industry figures. Your numbers will vary.
See how Phoenix answers themWhere Jobs Leak Out of Your Week
Four ways plumbing shops lose money, each one plugged by the same system. No office hire, no second app.
One Board Tells Every Truck Where to Go Next
The office doesn't call the truck and the truck doesn't call the office. Field Connect Pro puts the day's jobs on a board sorted by tech, so the next assignment is already sitting there.
- Today's calls line up on one board, sorted by tech, and the board keeps them bucketed by status every time it refreshes.
- Drag a job onto a tech's lane to assign it, or move it to someone else mid-morning when the schedule slips.
- Search by customer, address, or tech and the board filters itself, no scrolling a printed list to find one job.
- See drive time and mileage to every stop before the truck rolls, and a flag if the address falls outside your service area.
- Mark the job done and start the invoice draft from the same board, no re-typing it into a separate app.
A scripted example. Names and details are fictional.
The Call You Missed Under the Sink
The caller gets a text before they dial the next shop on the list, and the job lands on today's schedule while your hands stay on the wrench.
A scripted example. Names and details are fictional.
What Answering the Phone Usually Costs
A human answering service runs $250 to $400 a month and covers a limited block of calls. Nights and weekends cost extra.
Bolting a CRM onto a separate field-service tool can run a five-truck shop past $300 a month, split across two systems that only half talk to each other.
Phoenix answers every call, 24/7, for $147/mo, inside the same system that books the job, sends the invoice, and asks for the review.
Most Plumbing Shops Start With Everything in Place
Our core plans cover the phones, the booking, the pipeline, and the reviews. Pricing shows what each plan includes, in plain terms.
- Every call, text, and Facebook message in one inbox
- Automatic text-back when a call gets missed
- Online booking tied to your real availability
- Review requests after every finished job
- Quotes, invoices, and text-to-pay from your phone
Want the phone answered for you around the clock? Phoenix AI Receptionist adds on at $147/mo.
See PricingRunning Housecall Pro or Jobber? Connect them and your jobs flow straight into your pipeline.
See It Catch a Missed Call
One short demo. Your numbers, the missed-call text-back running live, and a straight answer on whether it pays for itself at your ticket size.
Schedule a Demo